Patients & Visitors
Patient and Family-Centered Visitation
It is proven that family and friends provide much needed support to hospitalized patients. Recognizing this importance, Englewood Hospital and Medical Center has an open visitation policy which means families are welcome 24 hours/day. This policy gives the patient and the family the ability to determine what visitation options work best for them.
Family is defined by the patient as those who normally provide physical, psychological or emotional support. This includes but is not limited to spouses, significant others, partners, relatives, siblings and children. Patients may identify upon admission those persons whose presence would be most supportive during their hospitalization. Family members are to obtain a “Family” pass at the Information Desk.
Other guests are encouraged to discuss visitation preferences with the patient and their family. Our medical staff will work with patients and their loved ones to develop a visitation plan that meets the needs of the patients, their families and their guests. Visitors will be provided a “Visitor” pass at the Information Desk.
Critical Care Areas
Due to the privacy of patients and families phones are provided in the waiting areas outside the critical care areas to enable communication between family members and the care team.
Special care must be followed when visiting patients in critical care areas. We understand the concerns of family and loved ones while a patient is in these areas. While we encourage 24/7 visitation, patient care is our first priority. Due to patient condition or unit activity, it may be necessary to restrict visitation. It is recommended that family members and visitors call the critical care areas for entry. The care team will communicate regularly and accommodate visitation when appropriate. Critical care areas include: Post Anesthesia Care Unit (PACU), Cardio Vascular Intensive Care Unit (CVICU), Medical Surgical Intensive Care Unit (MSICU) Progressive Care Unit (PCU) and Neonatal Intensive Care (NICU). We ask that Family and Visitors call these units before entering. Also, visitors should not bring food or drinks into the critical care areas. Check with the nurse before bringing food to a patient.
In critical care areas, visits by children are based on individual circumstances, such as the age of the child and the condition of the patient. We encourage visits by children to be coordinated with the patient's health care team.
The Psychiatric floor’s visiting hours are designed to complement the various therapeutic activities, groups and programs while maintaining convenient, flexible hours for family and visitors. Please call for hours and be mindful that these hours may be more or less flexible based upon Medical Authorization. For safety reasons, all items brought in must first be checked by a staff member.
Important Tips When Visiting
All persons entering and exiting rooms must wash hands thoroughly. Due to the patient’s condition there may be additional protocols to be follow. The care team will advise when necessary; please understand this is for your own safety and that of the patient
Visitors should be free of infection or illness and should not have experienced symptoms such as fever, cough, runny nose, sore throat, skin rash, vomiting or diarrhea within the 48 hours prior to a visit.
Overnight visits will be honored whenever possible and will need to be coordinated with the care team and the patient’s roommate. While we will make every attempt to accommodate overnight family member stays, we are not able to guarantee sleep chairs or space.
Out of respect for other patients that might be out of the room or who have not yet been placed in a room, we ask you to refrain from sitting or leaning on other beds and equipment while visiting. Additionally, for safety,cleanliness and out of respect for all patients, please be advised the restrooms in the patients rooms are only for their use. Please use the family or public restrooms provided on each floor. We take pride in each patient arriving to their room in ‘picture perfect’ condition and ask your assistance with this.
Please respect the privacy and need for rest by all patients.
Visitors should not stand in hallways or enter another patient's room. For safety and to promote a quiet healing environment, we ask that you stay in the patient's room or waiting room.
Children bring much joy to those healing. While they are welcome at EHMC, children must be accompanied by an adult, not left unattended, or left under the sole supervision of the patient.
Due to space and care required, there may be times when the care team may find it necessary to limit the number of guests in a patient’s at one time.
Patient information is confidential and should not be discussed in public areas.
Typically, the care team will change shifts at 7 a.m., 3 p.m., 7 p.m. and 11 p.m. At these times, a shift-to-shift report will take place. Please allow the nurses this time to exchange important information about the patient's condition.
To provide a healthier, more comfortable environment for patients and visitors, staff, physicians, volunteers and other members of our community smoking or the use of other tobacco on EHMC property, including parking areas and parked vehicles, is prohibited.
Support is available for those reliant on smoking and/or for those who wish to quit. For information on the QuitSmartTM Smoking Cessation program contact: 201-894-3157 (extension 3157 from inside the Medical Center), or click here.
We recognize the need to communicate with others especially during the care of your loved ones. In consideration of other patients and for your own privacy, please keep cell phone use to a minimum.
Cell phones may be used unless clearly noted. Waiting rooms, the main lobby, stairwells and dining areas are safe places to use your cell phones.
There are areas where cell phone use is prohibited due to the potential for interference with medical equipment and instrumentation.
If you need assistance while visiting a patient, please turn on the call light in their room. A staff member will be alerted to assist you.
There may be times when visitors are asked to step out of the patient's room. Additionally, there may be times when the staff might need to limit the number and type of visitors depending on the situation and space availability.
Englewood Hospital and Medical Center sincerely appreciates your interest in the care of your loved ones and recognizes that open visitation plays an important role in a patient’s healing.
The Medical Center maintains a formal detailed Policy regarding “Patient Directed Visitation.”